Can't Open Game - Screen Goes Blank

[Jackdalyhhi]

I'm in the game howdoyouturnthison . When I click to open the screen goes blank. The other game I'm in opens with no problem.

[sweetandcool]

Are you playing as France?

Are you using the New UI?

I know in the past there was a bug (which should be fixed) that caused this problem.

I recommend (temporarily) switching to the old UI (you will find this option in your settings) and then inputting your orders for the turn. You can then switch back to the new UI and the problem should be resolved, if it is what I think it is.

[Jackdalyhhi]

I'm playing Italy/ How and where do I switch my UI?

[Jamiet99uk]

1. Click the pen in the bottom right corner.

2. Click "INFO".

3. Select "Legacy Board".

[Jackdalyhhi]

The screen goes white before I have a chance to click the pen. The other game I'm in works just fine. Maybe a moderator can boot me from howdoyouturnthison ?

[sweetandcool]

1. Click account.

2. Click settings.

3. Change default map UI to drop down.

[Jackdalyhhi]

Gotcha. It's working now but only under the older UI.

[sweetandcool]

Gotcha. It's working now but only under the older UI.

Interesting. So you've tried to go back to the point and click UI and it still doesn't work?

Could you tell me what orders you are inputting for the current phase?

[HoosierDaddie]

I am also seeing something similar. Have tried Firefox/Safari/Chrome on Mac. I see the following in the javascript console:

Code: Select all

react-dom.production.min.js:216 TypeError: Cannot read properties of undefined (reading 'standoff')
    at WDMain.tsx:315:54
    at Array.filter (<anonymous>)
    at fD (WDMain.tsx:312:29)
    at ua (react-dom.production.min.js:157:137)
    at Wa (react-dom.production.min.js:180:154)
    at qu (react-dom.production.min.js:269:343)
    at Ls (react-dom.production.min.js:250:347)
    at Os (react-dom.production.min.js:250:278)
    at ks (react-dom.production.min.js:250:138)
    at gs (react-dom.production.min.js:243:163)
WDMain.tsx:315 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'standoff')
    at WDMain.tsx:315:54
    at Array.filter (<anonymous>)
    at fD (WDMain.tsx:312:29)
    at ua (react-dom.production.min.js:157:137)
    at Wa (react-dom.production.min.js:180:154)
    at qu (react-dom.production.min.js:269:343)
    at Ls (react-dom.production.min.js:250:347)
    at Os (react-dom.production.min.js:250:278)
    at ks (react-dom.production.min.js:250:138)
    at gs (react-dom.production.min.js:243:163)
    

[HoosierDaddie]

The point and click UI have started working for me today. One difference is that I have orders to submit.