@smeck, you seem to have captured most of what everyone concerned with my post wanted to say, so let me answer this and hopefully it'll clear up most of the concerns.
i) We're sad to see him go too, this is not an ideal situation and I wish it had not had to come to this.
ii) We're working on this, it's actually much more difficult then you'd think as the formatting in the code takes a decent amount of work to change and I don't have a testing environment set up yet. Zultar will be working on getting the rules laid out so that they can be added to the rule page under the forum moderation section, and then I'll work on adding them in. I expect it will be done within a week at most.
iii) My answer to II should address your concern on ambiguous clauses.
It is not a plea to secrecy, I was informing you that we do not and will never discuss all the details of our cases. Krellin's and Draugnar's both include details that we cannot release as they involve members person info and/or how we catch violations. That is the same as with game side cases and will never change. If you cannot trust the mods, admins, or site owners to this degree then I'm sorry but I can't help you here. It is a private site, and we give as much information as we are able.
You notice I asked you to appeal privately first, and to discuss the matter in private. To follow the appeal process laid out in the site rules. Where you email the mod email first, and then the site owners if you don't receive a satisfactory answer. You note that nowhere does that appeal process involve going to the forum, which should be your last resort. That appeal process has existed since before I joined the site and has worked well, we have never had a case where a mod has hidden an abuse of power.
The other comment I will make here is that all warnings are given in private via email or pm by Zultar or another mod/admin who deals with the forum when it comes to forum infractions. This has been the case for quite some time, and inherently means that when someone is silenced they have already been warned. This is part of the problem when people assume that something is unfair and rash, without knowing the full story, and assuming they do.
Like I said though, people who are very troubled by something are encouraged to contact us in private, and if multiple people do so on a specific issue we'll clarify the issue on the forum.
iv) As stated, we will give out as much information as possible, I'm glad that the amount we were able to give out was mainly satisfactory.
v) This was a statement that Zultar added in quickly. He tried to work it up quickly so we could address the growing issue on the forum. What that paragraph was meant to express is that an overwhelming majority of the feedback he has received has been positive. And that the people who have been in trouble with the mods have been those who have been unwilling to work with us on this issue. It was phrased poorly, which myself and 2nd missed in our review, and for that I apologize. By no means is it the view of the mod team that all people who have raised concerns on this topic are trouble members.
What it should say is that all of the disrespectful, and angrily phrased protests outright condemning the moderators and the new moderation have been from problem members. We have no problem whatsoever with members who present concerns in a rational way. Such as yourself and Chaqa.
Apologies for missing that incorrect statement, I hope you understand no offense was meant by it, and the main point of this thread was to be transparent and explain why Draugnar's behavior was ban worthy. It was a secondary objective to thank members who have overwhelmingly replied with encouragement in relation to the new forum moderation method, as well as to thank those who have pointed out potential issues with the new method. As the feedback is extremely important to the team in determining how different methods are working.
vi) We appreciate the trust and the feedback.