Game Frozen / Not Processing

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cdngooner
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Game Frozen / Not Processing

#1 Post by cdngooner » Tue Apr 02, 2024 10:35 am

My game is frozen / not processing despite the time having passed hours ago. I don't see a general notice on site of a server problem. I have notified the mods. Is anyone else having such a problem? Or is this just us?

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Re: Game Frozen / Not Processing

#2 Post by wintergreen » Tue Apr 02, 2024 10:54 am

I'm having the same problem in one of my games. Time passed over four hours ago and still hasn't processed.

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Re: Game Frozen / Not Processing

#3 Post by Jamiet99uk » Tue Apr 02, 2024 11:00 am

Does it say "Crashed" in the top right of the map?
This signature is hard to read in dark mode.

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Re: Game Frozen / Not Processing

#4 Post by wintergreen » Tue Apr 02, 2024 11:01 am

Checking the games, apparently the problem started at 10:52 pm EST last night, and continues to right this second.
Jamiet99uk wrote:
Tue Apr 02, 2024 11:00 am
Does it say "Crashed" in the top right of the map?
No, just "Now"

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Re: Game Frozen / Not Processing

#5 Post by cdngooner » Tue Apr 02, 2024 11:06 am

Does it say "Crashed" in the top right of the map?
No.

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Re: Game Frozen / Not Processing

#6 Post by Xander$ » Tue Apr 02, 2024 12:02 pm

Bot games also aren’t processing
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Re: Game Frozen / Not Processing

#7 Post by cdngooner » Tue Apr 02, 2024 12:57 pm

I take from the lack of messages on the forum that this is a localized problem (so far just our current game, and bot games)? Strange?

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Re: Game Frozen / Not Processing

#8 Post by cdngooner » Tue Apr 02, 2024 1:42 pm

I also notice that the last response on the "Moderator / Help forum" was June 2023, so I'm not sure my message there will get to the right person.

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Re: Game Frozen / Not Processing

#9 Post by cdngooner » Tue Apr 02, 2024 2:35 pm

For my own information, how long does it usually take for a mod to respond to a problem with an ongoing game? I know they are volunteers, so I am happy to wait, I just wonder if we are talking hours, days or weeks?
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Re: Game Frozen / Not Processing

#10 Post by dmwits » Tue Apr 02, 2024 2:48 pm

I raised an issue with the mods yesterday, and got a response back within a few hours. Haven't heard from them today though - I contacted them about the issue with bot games earlier.

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Re: Game Frozen / Not Processing

#11 Post by KilonKeisari » Tue Apr 02, 2024 3:50 pm

Yeah, our game is also frozen.

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Re: Game Frozen / Not Processing

#12 Post by Specialkk » Tue Apr 02, 2024 3:54 pm

Hooman Gumboat-14 game seems to be frozen. Time has passed for Spring 1907 move but there is no adjudication. No error messages exist.

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Re: Game Frozen / Not Processing

#13 Post by bdeli » Tue Apr 02, 2024 5:16 pm

Same issue here for lobby “Ocho Royale” - We’re several hours over, no error message, turn not processing

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Re: Game Frozen / Not Processing

#14 Post by Kclance » Tue Apr 02, 2024 5:22 pm

Checking in. FvA live game not responding since this morning.

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Re: Game Frozen / Not Processing

#15 Post by cdngooner » Tue Apr 02, 2024 5:23 pm

Would appreciate an update from a mod.

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Re: Game Frozen / Not Processing

#16 Post by dargorygel » Tue Apr 02, 2024 5:26 pm

Just got on for a bit today... working on it.
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Re: Game Frozen / Not Processing

#17 Post by bdeli » Tue Apr 02, 2024 5:51 pm

Thanks Dargorygel, much appreciated!

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Re: Game Frozen / Not Processing

#18 Post by cdngooner » Tue Apr 02, 2024 6:11 pm

Thanks for letting us know someone's on it. That's good enough for me. Much appreciated.
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Re: Game Frozen / Not Processing

#19 Post by BrianBaru » Tue Apr 02, 2024 8:24 pm

dargorygel wrote:
Tue Apr 02, 2024 5:26 pm
Just got on for a bit today... working on it.
Some games started processing
Womp Womp-2 may have a problem - all players readied orders but game is not advancing

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Re: Game Frozen / Not Processing

#20 Post by BrianBaru » Tue Apr 02, 2024 11:17 pm

Womp Womp-2 did not move on after the time, a few minutes ago

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