Bot games not starting nor progressing

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Milky
Posts: 7
Joined: Sun Nov 14, 2021 10:09 am
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Bot games not starting nor progressing

#1 Post by Milky » Wed Nov 02, 2022 5:30 pm

A bot game i was playing hasnt progressed even after an hour of waiting with mine and all the bots' orders ready (green tick). I tried to cancel it (with all the bots voting for it) but its not cancelling. So, i started a new game and, even with all the bots in it, it hasnt started.
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Doom427
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Re: Bot games not starting nor progressing

#2 Post by Doom427 » Wed Nov 02, 2022 5:47 pm

There's an issue with game processing right now- server isn't processing at all at the moment. Had a game stuck processing for a while as well. There's a message at the top of the website- though it's sometimes a little difficult to make out.

Milky
Posts: 7
Joined: Sun Nov 14, 2021 10:09 am
Karma: 7

Re: Bot games not starting nor progressing

#3 Post by Milky » Wed Nov 02, 2022 6:14 pm

Well, that's unfortunate. Hope it gets fixed quickly.

Kallen
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Joined: Sun Aug 12, 2018 8:04 am
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Re: Bot games not starting nor progressing

#4 Post by Kallen » Wed Nov 02, 2022 11:19 pm

glad I came here before posting a duplicate of my own. Thanks for pointing out the message doom, perhaps a faded red background would aid the figuratively blind like myself lol

x3n
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Location: Pittsburgh, PA
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Re: Bot games not starting nor progressing

#5 Post by x3n » Thu Nov 03, 2022 2:53 pm

Any ideas or updates on this?
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kestasjk
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Re: Bot games not starting nor progressing

#6 Post by kestasjk » Wed Nov 09, 2022 9:58 am

Thanks for your patience; an unknown issue causes processing to pause for over the 12 minute threshold which cause processing to halt. Usually I would get an SMS about this and get it back up and running in a few hours at most, but we ran out of SMS credits so I wasn't aware for 2-3 days.

We've made changes to prevent this reoccuring, apologies for the inconvenience.

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