No mod response

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TemplarsBane
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No mod response

#1 Post by TemplarsBane » Wed Mar 23, 2022 9:40 pm

I sent the mods a message about a user breaking Rule 2 with all the info and links etc a week ago and then sent a follow-up e-mail 2 days ago and still haven't heard anything back.

In my experience the mod team has always been super responsive and on top of things which leads me to think there might have been some break down in communication or some spam filter maybe? If anyone has some insight into what happened, I'd love to know.

The compromised games are still on going which is frustrating because the situation has had a serious impact on the game (and there are several other games at play as well that I'm sure are being effected).
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zsspanther3
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Re: No mod response

#2 Post by zsspanther3 » Wed Mar 23, 2022 10:02 pm

I also recently sent an email to the mod team about a game in which we needed a replacement player, and I never received a reply. Just wanted to point out that it is not an isolated incident.

DarthPorg36
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Re: No mod response

#3 Post by DarthPorg36 » Wed Mar 23, 2022 11:08 pm

I also had many games stuck on paused and it took two weeks to get a mod response. Again, not an isolated incident.

Also btw what's Rule 2? No having multiple accounts in a game?

TemplarsBane
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Re: No mod response

#4 Post by TemplarsBane » Thu Mar 24, 2022 12:21 am

Interesting, glad to know I'm not alone? Concerned that it seems to be a problem site-wide.

Rule 2 is no metagaming, playing games with people you know outside the game. It really ruins the experience of a game (and kills any desire to play games here) if people are friends IRL and agreeing to work together and ally with each other regardless of situation. Not really fair or fun.

A_Tin_Can
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Re: No mod response

#5 Post by A_Tin_Can » Thu Mar 24, 2022 12:33 am

I haven't been a mod for many years, but they *are* all volunteers, modding in their free time. A week or two seems reasonable to me (although I understand it's frustrating)
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jmo1121109
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Re: No mod response

#6 Post by jmo1121109 » Thu Mar 24, 2022 11:56 pm

There are not any active mods currently, volunteering is unfortunately down significantly these days. I have addressed that game though.
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TemplarsBane
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Re: No mod response

#7 Post by TemplarsBane » Fri Mar 25, 2022 2:56 am

jmo1121109 wrote:
Thu Mar 24, 2022 11:56 pm
There are not any active mods currently, volunteering is unfortunately down significantly these days. I have addressed that game though.
Oh goodness, I didn't know that. Maybe I should look into what that role is to see if I can help!
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JF1981
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Re: No mod response

#8 Post by JF1981 » Fri Mar 25, 2022 2:10 pm

TemplarsBane wrote:
Wed Mar 23, 2022 9:40 pm
I sent the mods a message about a user breaking Rule 2 with all the info and links etc a week ago and then sent a follow-up e-mail 2 days ago and still haven't heard anything back.

In my experience the mod team has always been super responsive and on top of things which leads me to think there might have been some break down in communication or some spam filter maybe? If anyone has some insight into what happened, I'd love to know.

The compromised games are still on going which is frustrating because the situation has had a serious impact on the game (and there are several other games at play as well that I'm sure are being effected).


I left the site a few years ago and only came back today to see if things got better

Was really frustrated with meta gamers and people with multiple accounts. Hope this is solved

Site seems much much quieter though?!?
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Aristocrat
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Re: No mod response

#9 Post by Aristocrat » Fri Mar 25, 2022 4:16 pm

TemplarsBane wrote:
Fri Mar 25, 2022 2:56 am
jmo1121109 wrote:
Thu Mar 24, 2022 11:56 pm
There are not any active mods currently, volunteering is unfortunately down significantly these days. I have addressed that game though.
Oh goodness, I didn't know that. Maybe I should look into what that role is to see if I can help!
+1

I don't know what the requirements are (and I doubt I fill them), but I'm sure there are people who would be willing to step up and help out if the opportunity were open.

I suspect it was a bit easier to find the right folks when forums were still active, though.
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Johnny Big Horse
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Re: No mod response

#10 Post by Johnny Big Horse » Fri Mar 25, 2022 8:11 pm

A_Tin_Can wrote:
Thu Mar 24, 2022 12:33 am
I haven't been a mod for many years, but they *are* all volunteers, modding in their free time. A week or two seems reasonable to me (although I understand it's frustrating)
For me, our game has been paused since before Christmas, and I was winning! Dang it, that never happens, and it is paused. I wanted my coins.

I asked the mods to unpause a few times, and no response.

Johnny Big Horse
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Re: No mod response

#11 Post by Johnny Big Horse » Fri Mar 25, 2022 8:11 pm

I can be a mod, as long as it is not too time consuming. How do I do that?
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JohnJellicoe
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Re: No mod response

#12 Post by JohnJellicoe » Sun Mar 27, 2022 5:36 pm

Email the mods? :)
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A_Tin_Can
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Re: No mod response

#13 Post by A_Tin_Can » Mon Mar 28, 2022 3:34 am

^ Give that person a comedy cube.
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Fluminator
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Re: No mod response

#14 Post by Fluminator » Tue Mar 29, 2022 5:42 am

#Maniac for mod
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Octavious
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Re: No mod response

#15 Post by Octavious » Tue Mar 29, 2022 8:14 am

I certainly won't be thanking Maniac for what's now apparently a highly appreciated and respected task.
I eat cookies to improve my snacking experience

JF1981
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Re: No mod response

#16 Post by JF1981 » Sat Apr 02, 2022 7:56 pm

im sure there are a few of us that would happily volunteer.

Be good to hear from Mods as to what the gap analysis is.... do they need 1 volunteer to help mod or 10?
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kestasjk
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Re: No mod response

#17 Post by kestasjk » Wed Apr 13, 2022 1:17 pm

Hey JF1981, trying to figure that out at the moment. We've got a new helpdesk system set up at help.webdiplomacy.net that we're trialing, which currently listens to help@webdiplomacy.net , but still investigating. Appreciate those who are offering to help also.

qrzy
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Re: No mod response

#18 Post by qrzy » Thu Apr 14, 2022 7:48 pm

What is rule 2? Somebody did not ready up his orders? :D

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