"He didn't get it straight away, but in the end he did - surely that's fair enough? "
My point is he's demanding things from both players and mods, and doing the whole "I'm outraged" thing, but he isn't exactly free of sin to cast the first stone.
He can ask for the pause, but he can't demand it.
And drawing a game because you can't keep playing as it was agreed is not to "hand out draws to those who don't deserve it", but realizing that you're the one on fault there.
His options, since the pause was not granted, (it was later paused as a tactic, if I'm not mistaken, so his fellow players are at fault too) were: Draw, Cancel or CD. He isn't "handing out draws" because the fact is that he couldn't win the game for himself, because he couldn't keep playing it.
And, of course, asking a player in the same game to sit for him is adding insult to injury.