Site Downtime

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jmo1121109
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Site Downtime

#1 Post by jmo1121109 » Wed Feb 07, 2018 10:26 pm

Hello all,

We've been running into a problem with the service that is supposed to run once every 5 minutes to process games. Unfortunately it is only triggering once every half hour currently so stopped processing until this can be resolved. We're hoping to have this problem resolved soon. Our apologies for the down time. Once the issue is resolved we'll be adding a full 24 hours to all games to make sure that everyone has the chance to get their orders in. Any live games that were in process will be cancelled.

Once the problem has been resolved, if you run into problems with your games please post the reply in this thread so it can be quickly resolved.

-WebDip Dev

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Re: Site Downtime

#2 Post by Durga » Wed Feb 07, 2018 10:29 pm

Why add 24 hours? We can all still change our moves rn right? I think we're all eager to get these games moving instead of adding more time? :)
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Re: Site Downtime

#3 Post by Peregrine Falcon » Wed Feb 07, 2018 10:45 pm

Then you should be able to convince everyone in your games to ready up.
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Re: Site Downtime

#4 Post by Durga » Wed Feb 07, 2018 11:19 pm

Peregrine Falcon wrote:
Wed Feb 07, 2018 10:45 pm
Then you should be able to convince everyone in your games to ready up.
I'm playing like 8 gunboats. I just don't understand why time needs to be added to extra time tbh

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Re: Site Downtime

#5 Post by jmo1121109 » Wed Feb 07, 2018 11:28 pm

A lot of the time when people see a site is not working they do not bother to do anything else, like check if you can still enter moves. And with the extended period of down time we've unfortunately had, we want to ensure that everyone has the chance to get their moves in, especially in the games that have much shorter phase lengths.

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Re: Site Downtime

#6 Post by CommanderByron » Thu Feb 08, 2018 12:31 am

@jmo - Durga is super busy and her time is worth more than most of ours, if you could please adjust your original decision and subtract 36 hours from all games to bring them back in line with Durgas time that would be excellent. Plus we all know how much of a positive impact NMRs have on games, why would we want to prevent that?

@durga - your welcome, I got your back.

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Re: Site Downtime

#7 Post by Durga » Thu Feb 08, 2018 12:46 am

:( i just wanted an explanation and jmo's made sense

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Re: Site Downtime

#8 Post by leon1122 » Thu Feb 08, 2018 1:47 am

It seems that all my games processed without the 24 hour delay, not that I have a problem with that.

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Re: Site Downtime

#9 Post by jmo1121109 » Thu Feb 08, 2018 4:01 am

Yes Kestas didn't add time before re-enabling which seems to have worked out fine.

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Re: Site Downtime

#10 Post by Durga » Thu Feb 08, 2018 4:13 am

jmo1121109 wrote:
Thu Feb 08, 2018 4:01 am
Yes Kestas didn't add time before re-enabling which seems to have worked out fine.
I think this means I win.

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Re: Site Downtime

#11 Post by kestasjk » Thu Feb 08, 2018 5:02 am

Yep adding time is for when the system was down so people couldn't submit orders; if the server has been up and accepting orders the whole time not much point adding time. Sorry the notice was misleading.

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Re: Site Downtime

#12 Post by President Eden » Thu Feb 08, 2018 6:30 am

Durga wrote:
Wed Feb 07, 2018 11:19 pm
Peregrine Falcon wrote:
Wed Feb 07, 2018 10:45 pm
Then you should be able to convince everyone in your games to ready up.
I'm playing like 8 gunboats.
<3

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Re: Site Downtime

#13 Post by folsso » Thu Feb 08, 2018 1:58 pm

There is a bug which I assume is a consequence of the downtime

I left the game "World - how ever many it is now" (which is in pregame status for 3.5 more hours)
http://webdiplomacy.net/board.php?gameID=215318

Its not possible to rejoin this game anymore.

There was one player leaving it during the Downtime, might have caused this

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Re: Site Downtime

#14 Post by bo_sox48 » Thu Feb 08, 2018 2:12 pm

That's a totally different issue. It's fixed.

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Re: Site Downtime

#15 Post by folsso » Thu Feb 08, 2018 2:16 pm

Great! Thanks


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Re: Site Downtime

#17 Post by lino » Sat Jan 06, 2024 8:32 am

Thank you for your kind words!

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Re: Site Downtime

#18 Post by kalyl » Sat Jan 06, 2024 8:34 am

I'm glad you found the information helpful.

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