Cannot send in-game messages while on VPN

Members can make suggestions for improving the site and improving the forum as well as submit bug reports to be reviewed by our support team here.
Post Reply
Message
Author
spadequack
Posts: 1
Joined: Sun Apr 26, 2020 4:53 am
Karma: 2
Contact:

Cannot send in-game messages while on VPN

#1 Post by spadequack » Tue Apr 28, 2020 9:05 pm

When trying to send a message in this game: http://webdiplomacy.net/board.php?gameID=290435, I get the error popup alert message: "Error while sending message" and I get an error "ERR_CONNECTION_ABORTED" in the Chrome developer console.

This occurs for both player-to-player messages and global messages. This only occurs while I am connected to a VPN. This is not a critical issue for me - I can just disable my VPN, but still, it would be useful to be able to send messages while connected to my VPN. Windows 10 / latest Chrome.
2

gimix
Site Moderator
Site Moderator
Posts: 349
Joined: Tue Nov 13, 2018 8:56 am
Location: My Mountains, the highest in Europe
Karma: 343
Contact:

Re: Cannot send in-game messages while on VPN

#2 Post by gimix » Tue Apr 28, 2020 9:18 pm

This is probably more a problem of your VPN. I spend all my day connected to my customers VPN's, and i always have to connect/disconnect or even to stop and restart services... Forticlient usually kills all htpps connections (though it depends on how it is configured server-side), Forcepoint lets you go on the Internet but blocks any other VPN's, OpenVPN more or less works with everything else, IBM F5 even blocks Outlook...
1

jmo1121109
Lifetime Site Contributor
Posts: 1099
Joined: Fri Sep 29, 2017 4:20 pm
Karma: 2944
Contact:

Re: Cannot send in-game messages while on VPN

#3 Post by jmo1121109 » Wed Apr 29, 2020 5:25 am

I use a private vpn as well as a work vpn, that's just one of the downsides of various vpn's is delayed connections or blocked requests/etc. Unfortunately I don't think I'm gonna be able to help you out there. The one thing you can try is switching between https and http. See if one or the other works. It's a long shot but it's the best I have for you.
3

User avatar
flash2015
Gold Donator
Gold Donator
Posts: 3200
Joined: Fri Sep 29, 2017 7:55 pm
Location: Planet Earth
Karma: 1155
Contact:

Re: Cannot send in-game messages while on VPN

#4 Post by flash2015 » Wed Apr 29, 2020 7:45 pm

Did you have a look in the network tab in the developer tools?
1

Post Reply

Who is online

Users browsing this forum: No registered users and 67 guests